While digital transformation has been one of the top concerns for many organizations over the past five years, the world’s rapid shift to work from home as a result of the COVID-19 pandemic accelerated this change in many organizations. For many companies the pressing issue has been the need to deploy new skills that are often in higher demand than supply. This remains true no matter how an organization plans to source talent (e.g., FTE, consultant, contractor, or talent-on-demand). Talent operating models need to evolve to be more efficient in their use of human capital, and more responsive to the rapid shifts in skills, technology and business models.
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